Report Spam

At MX18, we are committed to ensuring that every email sent through our platform deserves the inbox. If you have received an email that you believe is spam, abusive, or violates our policies, please let us know. Your report helps us keep our network safe, compliant, and trustworthy.

When should you report an email?
You can report if the email you received is:
- Unsolicited or bulk promotional email (spam)
- Misleading, fraudulent, or phishing attempt
- Offensive or abusive in nature
- Sent without your consent or after you unsubscribed

How to report:
Please forward the suspicious email (with full headers) to: abuse@mx18.com

We use this information only to investigate the abuse report. We do not share your personal details with the sender.

What happens next?
Our compliance team will review your report.
If the sender is found to be in violation of MX18’s policies, action will be taken which may include warning, suspension, or permanent termination.

You may not receive a personal follow-up due to privacy reasons, but every report is thoroughly investigated.

Our commitment:
At MX18, we believe in responsible email marketing and transactional communication. We actively monitor for abuse and work with ISPs, blacklists, and industry partners to maintain the highest standards of deliverability.
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Thank you for helping us keep email clean, safe, and valuable.